Persuadly support

How can we help?

Get help with your workspace, store catalogue, brand voice, email-provider connection or campaign drafts.

Contact support

Email the Persuadly support team with a description of the issue. Please include the name of your store and any error code shown on screen, but never send passwords, API keys or other secrets.

We respond to support requests as soon as possible during UK business hours.

We can help with

  • Connecting or synchronising your store
  • Connecting Klaviyo or Spoks
  • Creating and updating your Brand Voice
  • Generating or exporting campaign drafts
  • Account access and billing questions